G Suite (Google) Troubleshooting

G Suite Troubleshooting

Common Issues for laptop, computer, Chromebook users:

  • You forgot to sign out of your own personal email and into your child's PS29BK G Suite account (this solves 95% of the issues we have seen!) 

  • Your Chrome browser needs to be updated. Here's how to update Chrome

  • You are looking for a specialty lesson, but you can't find the Specials Classroom. Here's how to join the Specials Google Classroom.

  • And here is how to switch between your regular Google Classroom and your Specials Google Classroom:

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  • It can also be helpful to SYNC your child's account to the Chrome browser. That way, you can save bookmarks of commonly visited websites for your child to access easily. I recommend bookmarking Google Classroom, Epic, and Zearn for a good start.  Here's a screenshot of what it looks like to sync your child's account to your browser: 

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